Always-on website care

Website maintenance that keeps your business secure, fast and online.

We monitor, update, protect and improve your website so your team can focus on growth—not broken pages, security warnings or emergency fixes.

Estimate Monthly Care
Backup before updates Uptime monitoring Human technical support
Website Care Center All systems operational
Uptime99.99%Last 30 days
SecurityCleanNo threats found
BackupsCurrentCompleted today
Performance monitoringCore Web Vitals
MonTueWedThuFri
Maintenance activity Backup verified Today Updates tested Yesterday Forms checked 2 days ago
Updates7 applied safely
SupportPriority response
24/7 MonitoringDaily BackupsSecurity ScansSafe UpdatesPerformance ChecksTechnical Support
Maintenance plan estimator

Build a care plan around your website’s real needs.

Choose your platform, website size, support requirements and response priority to receive an indicative monthly range.

PlatformSizeCarePriorityFrequency
Step 1 of 5

Which platform needs maintenance?

Step 2 of 5

How complex is the website?

Step 3 of 5

What should the care plan include?

Step 4 of 5

What response priority do you need?

Step 5 of 5

How should support be delivered?

Proactive website care

One maintenance partner across updates, security and performance.

Maintenance is not just installing updates. Every change is backed up, tested and documented to protect business continuity.

Maintenance operations

Prevent issues before they become emergencies.

Updates & compatibilityCore, theme, plugin and integration checksManaged
Security monitoringThreat scans, login checks and vulnerability reviewProtected
Backup & recoveryVerified restore points before important changesCurrent
Performance careSpeed, Core Web Vitals and database healthOptimized
01

Uptime Monitoring

Availability checks and escalation when your website stops responding.

02

Content & Product Updates

Planned website changes completed without disrupting layouts or functionality.

03

Bug Fixing

Technical troubleshooting for errors, conflicts and broken website journeys.

04

Technical Support

A dependable point of contact for website questions and improvement requests.

Security & recovery

Prepared for problems before they happen.

We combine prevention, monitoring and verified recovery so a technical issue does not become a prolonged business interruption.

  • Malware and vulnerability scans
  • Login and administrator security
  • SSL and uptime monitoring
  • Backup verification and restoration
  • Emergency troubleshooting
  • Spam and form protection checks
ProtectedSecurity baseline active
4restore points
Latest backupVerified successfully
Security scanNo threats detected
Maintenance process

Structured website care, every month.

The vertical line fills while you scroll, reflecting the continuous maintenance cycle.

  1. 01
    Understand the baseline

    Website Audit

    Review platform, hosting, updates, security, performance and current risks.

  2. 02
    Protect the current state

    Backup & Baseline

    Create verified restore points and document the website’s working condition.

  3. 03
    Create visibility

    Monitoring Setup

    Configure uptime, security and performance checks for ongoing oversight.

  4. 04
    Maintain compatibility

    Update Management

    Back up, update, test and verify core systems and dependencies.

  5. 05
    Reduce risk

    Security Review

    Check vulnerabilities, access, suspicious activity and protection settings.

  6. 06
    Protect experience

    Performance Review

    Review speed, Core Web Vitals, database health and technical bottlenecks.

  7. 07
    Keep work transparent

    Monthly Reporting

    Summarize completed actions, detected risks and recommended improvements.

  8. 08
    Improve continuously

    Ongoing Improvements

    Prioritize changes that strengthen reliability, conversion and usability.

Maintenance plans

Choose the level of care your website requires.

Final inclusions are confirmed after a website audit so the plan matches your technology and business risk.

Essential Care

For stable small-business websites.

Core maintenance and monitoring for websites with infrequent changes.

  • Monthly update cycle
  • Backup verification
  • Security and uptime checks
  • Basic monthly report
  • Business-day support
Priority Care

For business-critical platforms.

Higher-frequency oversight, faster escalation and reserved development support.

  • Continuous monitoring
  • Advanced recovery planning
  • Priority issue response
  • Reserved development hours
  • Detailed operational reporting
One-time website care

Need a focused fix instead of monthly support?

We can audit, repair and stabilize an existing website before you decide on ongoing maintenance.

Malware Removal

Clean compromised files and strengthen the website after recovery.

Speed Optimization

Address performance bottlenecks and improve loading experience.

Website Repair

Fix broken layouts, functions, forms and plugin conflicts.

Migration Support

Move a website safely between hosting providers or environments.

Backup Restoration

Recover from a suitable restore point and verify core journeys.

Emergency Troubleshooting

Investigate urgent availability or functionality problems.

Why Markone

Maintenance with discipline, transparency and development capability.

Every maintenance action follows a documented workflow rather than making uncontrolled changes directly on the live website.

01

Clear Scope

You know what is covered, what was completed and what requires approval.

02

Backup First

Important changes begin with a suitable recovery point.

03

Human Testing

Critical journeys are checked after updates instead of trusting automation alone.

04

Transparent Reports

Maintenance activity and recommendations remain visible to your team.

05

Development Support

Custom technical changes are available when standard maintenance is not enough.

06

Critical Escalation

Urgent issues follow a clear communication and response process.

Maintenance FAQs

Common questions about ongoing website care.

Final recommendations depend on your platform, hosting, traffic and current technical condition.

What is included in website maintenance?

A plan may include updates, backups, security checks, uptime monitoring, performance reviews, content changes, technical support and monthly reporting.

Do you support websites built by another company?

Yes. We first audit the website, hosting, code and dependencies before confirming the maintenance scope.

How often will you update my website?

The update frequency depends on your plan and platform risk. Important updates may be handled sooner after backup and compatibility checks.

Do you provide emergency support?

Priority and critical-response options can be included depending on the website and agreed service level.

Can you remove malware?

Yes. Malware removal and recovery can be handled as a one-time service or under an eligible maintenance plan.

Are backups stored externally?

Backup recommendations depend on hosting and platform access. Where possible, we recommend keeping suitable restore points outside the live server.

Do you maintain WooCommerce stores?

Yes. WooCommerce plans can include updates, checkout testing, payment and shipping checks, product assistance and performance monitoring.

Can you update website content?

Yes. Content and product update allowances can be included in the plan or handled as separate requests.

What happens if an update breaks something?

We create a suitable backup first, test critical journeys and restore or troubleshoot if an update causes a problem.

Do you provide monthly reports?

Eligible plans include a summary of maintenance completed, issues detected and recommended improvements.

Is hosting included?

Hosting is normally separate, but we can review your hosting setup and recommend suitable options.

Can I cancel the maintenance plan?

Commercial terms, notice periods and handover arrangements are defined in your service agreement.

Reliable website care

Stop reacting to website problems. Prevent them.

Share your website platform and current concerns. We’ll recommend the right maintenance plan and next steps.

Talk to Support